> For the complete documentation index, see [llms.txt](https://guia.fenicio.help/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guia.fenicio.help/developers/integracion-de-comercios/servicios/permiso-para-cancelacion.md).

# Permiso para cancelación

Este servicio permite a Fenicio consultar si una orden puede ser cancelada.

<table data-full-width="false"><thead><tr><th width="111">Método</th><th>URL</th></tr></thead><tbody><tr><td><code>GET</code></td><td><code>https://{ApiURL}/permitecancelar</code></td></tr></tbody></table>

## Request

El *request* de Fenicio será un objeto [**Orden**](/developers/referencia/modelos-de-datos/integraciones.md#orden).

### Ejemplo <a href="#ejemplo" id="ejemplo"></a>

```json
{
  "_idSolicitud": "200325120000-FNSHPUY-3c7621ed5a707177c1421cce79338668",
  "idOrden": "1235",
  "idOrdenOrigen": "6789",
  "referencia": null,
  "estado": "APROBADA",
  "motivoCancelacion": null,
  "origen": "MERCADOLIBRE",
  "fechaInicio": "2019-12-01T11:00:00-0300",
  "fechaAbandono": "2019-12-01T11:30:00-0300",
  "fechaRecuperada": "2019-12-01T11:55:00-0300",
  "fechaFin": "2019-12-01T12:01:00-0300",
  "fechaCancelada": null,
  "comprador": {
    "id": 123,
    "codigo": "doc1234567",
    "email": "mail@dominio.com",
    "nombre": "Juan",
    "apellido": "Pérez",
    "telefono": "+59899123456",
    "genero": "M",
    "documento": {
      "numero": "41234568",
      "pais": "UY",
      "tipo": "DOCUMENTO_IDENTIDAD"
    },
    "extras": {
      "programaMillas": "LATAM"
    }
  },
  "direccionFacturacion": {
    "latitud": 14.22545121542,
    "longitud": -50.32655885488,
    "pais": "Uruguay",
    "estado": "Montevideo",
    "localidad": "Montevideo",
    "calle": "Obligado",
    "numeroPuerta": "1316",
    "numeroApto": null,
    "codigoPostal": "11300",
    "observaciones": null
  },
  "codigoTributario": null,
  "razonSocial": null,
  "moneda": "UYU",
  "pago": {
    "id": 2000,
    "idExterno": "52bf5321eadb4603b3f01502db7c7f62",
    "codigo": "VISA",
    "conector": "ALIGNET",
    "estado": "APROBADO",
    "fechaVencimiento": null,
    "fechaPago": "2019-12-01T12:01:00-0300",
    "fechaCancelacion": null,
    "cuotas": 1,
    "importe": 750,
    "moneda": "UYU",
    "bin": "5469015",
    "autorizacion": "00054890564XC",
    "numeroTarjeta": "411111******1111",
    "terminacionTarjeta": "1234"
  },
  "entrega": {
    "tipo": "RETIRO",
    "estado": "PREPARANDO",
    "horario": {
      "desde": "2019-12-27T10:00:00-0300",
      "hasta": "2019-12-27T18:00:00-0300"
    },
    "destinatario": "Juan Lopez",
    "direccionEnvio": null,
    "local": "ABCD",
    "servicioEntrega": null
  },
  "lineas": [
    {
      "nombre": "Remera Slim Fit",
      "sku": "0000123",
      "cantidad": 2,
      "cantidadRegalo": 0,
      "codigoPrecio": "1",
      "precio": 500,
      "descuentos": [
        {
          "nombre": "Cupon Fin de año",
          "codigo": "123",
          "origen": "CUPON",
          "monto": 250
        }
      ],
      "atributos": {
        "categoria": "vestimenta/camperas",
        "composicion": "100% Algodón",
        "genero": "F",
        "descripcion": "Campera de denim clásica, con cortes y bolsillos en el frente.",
        "nuevo": "si"
      }
    },
    {
      "nombre": "Nombre de articulo",
      "sku": "0000124",
      "cantidad": 1,
      "cantidadRegalo": 1,
      "codigoPrecio": "1",
      "precio": 500,
      "descuentos": [
        {
          "nombre": "50% OFF Fin de año",
          "codigo": "145",
          "origen": "PRODUCTO",
          "monto": 250
        }
      ],
      "atributos": {
        "categoria": "otra/categoria",
        "color": "rojo"
      }
    },
    {
      "nombre": "Costo envío",
      "sku": "ENVIO_100",
      "cantidad": 1,
      "cantidadRegalo": 0,
      "codigoPrecio": "1",
      "precio": 100,
      "descuentos": [
        {
          "nombre": "Envío gratis",
          "codigo": "145",
          "origen": "CUPON",
          "monto": 100
        }
      ],
      "atributos": null
    }
  ],
  "impuestos": 135.22,
  "importeTotal": 750,
  "observaciones": null,
  "historialCallCenter": [
    {
      "evento": "CREAR",
      "fecha": "2019-12-01T10:32:00-0300",
      "operador": {
        "nombre": "Lorena",
        "apellido": "Gómez",
        "email": "lgomez@dominio.com"
      }
    }
  ]
}
```

## Response

<table data-full-width="false"><thead><tr><th width="201.33333333333331">Clave</th><th width="104">Tipo</th><th>Descripción</th></tr></thead><tbody><tr><td><strong><code>permiteCancelar</code></strong></td><td>Boolean</td><td>Indica si la orden puede ser cancelada.</td></tr><tr><td><strong><code>motivoRechazo</code></strong></td><td>String</td><td>Permite especificar el motivo por el cual se rechaza la cancelación de la orden.</td></tr></tbody></table>

### Ejemplo

```json
{
  "status": "OK",
  "mensaje": null,
  "_idSolicitud": "200325120000-FNSHPUY-3c7621ed5a707177c1421cce79338668",
  "data": {
    "permiteCancelar": false,
    "motivoRechazo": "La orden ya fue despachada."
  }
}
```


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://guia.fenicio.help/developers/integracion-de-comercios/servicios/permiso-para-cancelacion.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.