> For the complete documentation index, see [llms.txt](https://guia.fenicio.help/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guia.fenicio.help/integraciones-y-herramientas/atencion-al-cliente/hellotext.md). # Hellotext ## Cobertura * :flag\_uy: Uruguay * :flag\_ar: Argentina * :flag\_cl: Chile * :flag\_co: Colombia * :flag\_ec: Ecuador * :flag\_mx: México * :flag\_py: Paraguay * :flag\_pe: Perú ## Integración Plataforma conversacional para eCommerce que, mediante Playbooks inteligentes, entiende a cada cliente y activa la mejor conversación en el momento justo. Permite aumentar las ventas en más de un 30% a través de WhatsApp, SMS y otros canales, integrando IA y atención humana en un solo lugar. ## Contacto comercial 🤵Maria Jose Gomez (VP Revenue & Strategic Accounts LATAM) - - +57 317 6655211 ## Requerimientos y proceso para alta Crear una cuenta en [www.hellotext.com](http://www.hellotext.com) y configurar el negocio en Hellotext. Para continuar, el cliente debe contactar al equipo de Hellotext e informar su código de comercio. Luego, deberá crear un ticket a Soporte de Fenicio solicitando la habilitación de las integraciones para la API V1, incluyendo dicho código. ## Más información [Sitio de Hellotext](https://hellotext.framer.website/es/) --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://guia.fenicio.help/integraciones-y-herramientas/atencion-al-cliente/hellotext.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.