> For the complete documentation index, see [llms.txt](https://guia.fenicio.help/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guia.fenicio.help/panel-de-gestion/ordenes-a-atender.md).

# Órdenes a atender

> **🔑** Rol requerido ➡ **Ventas (cualquiera de ellos)**

<figure><img src="/files/upBtIfMd8MYcDYttBj0Y" alt=""><figcaption><p>Indicadores de órdenes a atender</p></figcaption></figure>

Los recuadros indican las órdenes que pueden requerir atención o seguimiento por parte del comercio. En los recuadros se indican:

* **Nuevos pedidos** que deben ser preparados.
* **Pedidos cuyo pago debe ser revisado**, debido a inconsistencias entre el monto cobrados al comprador y el monto nominal de la orden.
* **Órdenes con pago pendiente**. Son aquellos en los que el pago aún no se ha hecho efectivo. Suelen ser pagos que se realizan offline, como ser los pagos en redes de cobranza.
* **Sin entregar**. Son las órdenes que están preparadas pero aún no han sido entregadas al cliente. Es recomendable revisar periódicamente las órdenes sin entregar para verificar que no exista ninguna atrasada o fuera de los plazos prometidos a los compradores.

{% content-ref url="/pages/-MAS37wYItpNRU\_SkcO3" %}
[Ventas](/ventas/panel-de-ventas.md)
{% endcontent-ref %}


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